The customer is responsible for shipping costs for to the return of merchandise. Fees are calculated by the shipping company chosen by AquaMakina.<\/p>\n
If an order is canceled after it is shipped from our warehouse, it will be considered a return and the customer will be liable for shipping costs.<\/p>\n
Shipping costs for the return of merchandise will be deducted from your AquaMakina refund.<\/p>\n
In the case of an error on our part (e.g. we shipped the wrong product) we will pay the shipping costs for the return.<\/p>\n
If you have received the wrong product, and the shipping package is intact, send an e-mail to aquamakina.ca, with a photo of the package and your order number.<\/p>\n
Products damaged during delivery must be returned within 30 days of the date of delivery, and the return should include a photo of the product(s) when delivered to you.<\/p>\n
Before a product is returned, you must obtain an authorization number from AquaMakina. You can obtain a Return Authorization Number by sending an email to info@aquamakina.ca. If the package is returned without an authorization number, it will be refused.<\/p>\n
You may return most unopened products within 30 days of the delivery date for a refund. We will pay the shipping costs for a return only if the return is due to an error on our part (e.g. you did not receive the product you ordered).<\/p>\n
The product must be returned in its original box, in good condition. You must not add tape, labels or handwriting to the original box. The product\u2019s box must be packed in a return box that complies with shipping standards. Merchandise returned in a box or packaging not acceptable to AquaMakina will be repacked at the expense of the customer.<\/p>\n
\u2022 All orders for liners and covers are final sales. Returns are not allowed.
\n\u2022 All custom orders are final sales. Returns are not allowed.
\n\u2022 All replacement part orders are final sales. Returns are not allowed.<\/p>\n
Refunds will be processed no later than two weeks after the product being returned is delivered to our warehouse.<\/p>\n
If you make another purchase from AquaMakina before receiving your refund, the credit will be applied directly to the credit card account you used to make the original purchase.<\/p>\n
How to make a return:<\/strong> A product without warranty from the manufacturer is covered by a 15-day warranty from AquaMakina. Full warranties are provided in the product description.<\/p>\n How to apply for a warranty:<\/strong> Damaged or lost product<\/strong> How to apply for replacement of a damaged or lost product:<\/strong> The customer is responsible for shipping costs for to the return of merchandise. Fees are calculated by the shipping company chosen by AquaMakina. If an order is canceled after it is shipped from our warehouse, it will be considered a return and the customer will be liable for shipping costs. Shipping costs for the return […]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1640","page","type-page","status-publish","hentry"],"yoast_head":"\n
\nSend an email to AquaMakina at info@aquamakina.ca with the following information:
\n\u2022 Order number
\n\u2022 Name of the product being returned
\n\u2022 Reason for return
\n\u2022 Photo(s) of the product(s) in their original box\/packaging<\/p>\nWarranties<\/h3>\n
\nSend an email to info@aquamakina.ca with the following information:
\n\u2022 Order number
\n\u2022 Product name
\n\u2022 Description of the defect
\n\u2022 Photo(s) of the defect, if possible<\/p>\n
\nAll shipping damage must be declared upon receipt of the goods by the customer and no later than 14 days after the merchandise was shipped. Damages must be reported to the carrier and noted on the carrier’s delivery notice.<\/p>\n
\nSend an email to info@aquamakina.ca with the following information:
\n\u2022 Order number
\n\u2022 Name of the damaged or lost product
\n\u2022 Tracking number
\n\u2022 Photo(s) of the damage<\/p>\n","protected":false},"excerpt":{"rendered":"